Spa Etiquette

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In order to make everyone’s spa visit as tranquil as possible, Renew Day Spa operates under the following policies. Please read them completely and ask us any questions you may have.

Rescheduling

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If you need to reschedule your appointment, we ask that you provide at least a 24 hour notice so other guests can have the opportunity of that time frame. If less than a 24 hour notice is given a cancellation fee will incur and an invoice will be sent and must be paid before rescheduling. You may make changes to your appointment by calling 919-322-2178

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*** WATER ***

Drinking water is very important after treatment to rid your body of toxins. Your blood flow is powerful in transporting bacteria and toxins. Without water, toxins will either return where they came from or travel through the lymph nodes.
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***IMPORTANT***

As with any modality of massage, those suffering from upper respiratory infections, colds, flu, or fever should recover before receiving treatments. Therapy most certainly increases blood flow and exacerbates symptoms
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***IMPORTANT***

Please be sure to disclose pertinent information in your medical assessments, i.e. , foot fungus, open sores, uncontrolled high blood pressure, pregnancy, lymphedema, recent botox treatments, chemotherapy, heart surgery and/or if you are taking a blood thinning medication.

Major Medical Insurance

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Various policies allow for out-of-network coverage. Check with your insurance company to see if you can be reimbursed for massage. At the time of treatment, you will receive a receipt, with pertinent information that can be submitted, by you, to your insurance. Once you find out that you can be reimbursed, all you will need is a prescription from your doctor or medical practitioner that gets submitted to your insurance for their files.

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